We swear by the quality of our watches! The benefits given to you in this manufacturer's warranty are additional to, and do not detract from, any rights and remedies that you may have under Australian consumer protection laws. Our watches come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the watches repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure
This manufacturer's warranty is not intended to change or exclude any statutory consumer rights that cannot be lawfully changed or excluded. This is not a complete statement of your legal rights as a consumer.
This warranty is provided by Christian Paul Pty Ltd ABN 77 605 892 715.
What this warranty covers
This warranty is provided only to the original end-use purchaser, and does not extend to any other person or transferee. We provide such customers with a 2-year warranty for every watch, from the date of purchase.
This warranty covers manufacturing defects in the movement of the watch only. The warranty does not cover general wear and tear, including scratches, chips, changes in the colour of the leather band or any other ordinary changes incidental to the usual use of the watch.
The warranty also does not apply for products that have not been cared for in proper accordance with our care instructions.
We reserve the right to request any information (including photographs) that we require to make a determination on claims under warranty.