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Free Worldwide Delivery

FAQ

Do you ship internationally?

Christian Paul are pleased to offer free worldwide shipping for all orders over $199AUD (average timepiece price).

 

Any Timepiece or Break Away component purchased under that value will incur a shipping fee.

Australia Wide – $10.99 AUD

International – $19.99 AUD

Can I change or cancel my order and details?

We ship orders out within 24 business hours of receiving them, so contact us as soon as possible (+61 2 4647 2571 or [email protected]) we can then alter the order.

I haven’t received a confirmation email- what do I do?

There may be more than one reason, more than likely there has been a spelling mistake in the email. Please Livechat with us via our website Christianpaul.com.au or email [email protected]. Please include your order number and a customer service representative will be able to assist you and update you in regards to your order.

What courier company do you use to send your products? How do I track them?

For orders within Australia we use Australia Post and for International orders we use DHL Express. You will be sent an email with your tracking information attached.

When will I receive my order?
  • If you are ordering from within Australia, please allow 1-3 business days for your order to arrive?
  • For all international orders, please allow up to 2-7 business days.
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