ORDER & DELIVERY

WHAT ARE YOUR SHIPPING FEES

$10 AUD Standard shipping for orders under $99
$15 AUD Express shipping for orders under $99

FREE Standard shipping for orders over $99
$15 AUD Express shipping for Australian orders over $99

Free shipping for all orders over $199

DO YOU SHIP INTERNATIONALLY?

We do offer free worldwide shipping for all orders over $199AUD. However, we do not offer express shipping for international orders. 


CAN I CHANGE OR CANCEL MY ORDER AND DETAILS?

We aim to ship orders out within 24 business hours of receiving them, so contact us as soon as possible ([email protected]) and we can then alter the order.


I HAVEN’T RECEIVED A CONFIRMATION EMAIL- WHAT DO I DO?

There may be more than one reason, more than likely there has been a spelling mistake in the email. If you have any questions please contact our customer service team during business hours AEDT via [email protected]. Please include your order number and a customer service representative will be able to assist you and update you in regards to your order.


WHAT COURIER COMPANY DO YOU USE TO SEND YOUR PRODUCTS? HOW DO I TRACK THEM?

We ship all orders using Australia Post and FedEx. You will be sent an email with your tracking information attached.


WHEN WILL I RECEIVE MY ORDER?


  • If you are ordering from within Australia, please allow 5-7 business days for your order to arrive.
  • For all international orders, please allow up to 7-10 business days.